STANDARD TERMS AND CONDITIONS OF SALE

1. The Customer expressly waives their own standard terms and conditions, even if such terms are established after these standard sales terms and conditions. To be valid, any derogation must be expressly agreed in advance in writing.
2. Our invoices are payable within 5 working days from the due date, unless another payment term is indicated on the invoice or order. In case of non-payment by the due date, ITALICA DESIGN SRLS reserves the right to charge a fixed late-payment fee equal to 5% of the remaining amount due. ITALICA DESIGN SRLS shall be entitled to suspend any provision of services without notice in the event of payment delay.
3. If a payment remains outstanding for more than sixty (60) days after the due date, ITALICA DESIGN SRLS reserves the right to engage a debt collection agency. All legal expenses shall be borne by the Customer.
4. Some nations apply withholding tax on invoice amounts according to domestic legislation. Any withholding tax shall be paid by the Customer to the tax authorities. Under no circumstances shall ITALICA DESIGN SRLS be involved in costs related to the legislation of the country. The invoice amount shall therefore be credited to ITALICA DESIGN SRLS in full and does not include costs related to the legislation of the Customer’s country.
5. ITALICA DESIGN SRLS undertakes to do its utmost to provide efficient services within the scheduled timeframes and in compliance with agreed deadlines. However, none of these obligations shall be construed as an obligation to achieve a specific result. ITALICA DESIGN SRLS shall under no circumstances be required by the Customer to appear as a third party in the context of any claim for damages brought against the Customer by an end consumer.
6. To be admissible, any claim must be notified to ITALICA DESIGN SRLS by registered mail sent to its registered office within 8 days of delivery of the goods or provision of the services.
7. All our contractual relationships shall be governed exclusively by Italian law.
8. GENERAL TERMS: The order is subject to the Production Schedule and applicable taxes. Quotations are provided without reference to strikes, accidents, fires, material availability, carrier delays, or any other force majeure events. The Buyer assumes full responsibility for infringement of patents or intellectual property rights when the work is carried out according to specifications provided by the Customer. If the Buyer cancels the order during its execution, they shall be required to pay the costs incurred for rendering, graphics, materials, shipping or travel expenses, and other services performed up to the moment of receipt of written cancellation notice. The Buyer assumes full responsibility for determining whether the purchased goods meet their requirements for the surfaces on which they are applied. For any other condition not expressly stated, the current trade practices of the industry shall apply. Terms other than those indicated in this document that may appear on the Buyer’s order shall be deemed non-binding on the Seller.
9. CANCELLATION: Should the Customer decide to cancel the order after delivery, Italica Design SRLS reserves the right to apply a cancellation penalty of 15%, in addition to actual expenses incurred, to cover incurred but unbilled costs for internal personnel, including customer communications, scheduling commitments, and the use of Italica Design SRLS’s resources.
10. WARNING: The design and its alignment, once physically executed, may not perfectly match the digital images (“proofs/renderings”) produced for the Customer. The design applied to vehicles is intended to be viewed from a distance of at least 5 meters for vehicles, 15 meters for trailers, and 30 meters for boats. Italica Design SRLS creates each design with full-scale detail and appropriate quality, but the intended effect is perceived when viewed from this distance.
11. The Italica Design SRLS warranty applies exclusively to designs planned and configured by Italica Design SRLS for printing. Italica Design SRLS excludes warranty for the production process in case of urgent order requests that prevent the quality control and execution period required by standard specifications.
12. Italica Design SRLS reserves the right to affix its logo or company name, in a non-invasive manner, on all completed work.
13. Furthermore, the Company reserves the right to use, for promotional and communication purposes, photographs, videos, and any other documentary material related to projects, products, or services in which it has provided intellectual, conceptual, and/or operational input.
14. APPLICABLE ADDITIONAL COSTS: If the graphic design period exceeds 1 hour, a fee of €180 will be charged for each additional hour of graphic work. The assigned artist will notify in advance as the 6-hour deadline approaches.
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16. 1. Definitions
17. Customer: The entity requesting the Company’s services or products.
18. Project: Design, installation, or wrapping works agreed upon between the parties.
19. Materials: Products used for the realization of the Project.
20. Installation: Assembly and application of materials by authorized personnel.
21. 2. Acceptance and Order Confirmation
22. Each order is considered valid only upon signing of a quotation or contract and payment of a deposit (where applicable).
23. Any changes to the project after confirmation may result in additional costs.
24. 3. Payments
25. Deposit: 50% upon order (depending on the project).
26. Balance: Within 5 days from completion of installation.
27. Payment Methods: Bank transfer, credit card, or other agreed methods.
28. Late Payments: Late payment interest of 5% per month will be applied after 60 days from the due date.
29. 4. Warranties
30. Installation
31. Lifetime Warranty: The Company guarantees the installation against mounting defects for the entire lifetime of the product.
32. The warranty does not cover damage caused by:
33. Unauthorized tampering.
34. Extreme weather events (for exterior applications).
35. Normal wear and tear or inadequate maintenance.
36. Materials
37. Manufacturer’s Warranty: Materials are covered by the original supplier’s warranty, as indicated in the relevant technical data sheets.
38. The Company commits to assisting with warranty management but is not responsible for factory defects.
39. 5. Liability and Limitations
40. The Company is not liable for damages arising from:
41. Design errors not attributable to the Company.
42. Improper use of materials.
43. Unauthorized external interventions.
44. In case of disputes, liability is limited to the value of the project.
45. 6. Withdrawal and Cancellation
46. By the Customer: If withdrawal occurs after work has commenced, the deposit will not be refunded.
47. By the Company: The Company reserves the right to cancel the contract in case of serious breaches by the Customer.
48. 7. Governing Law and Jurisdiction
49. These terms and conditions are governed by Italian law.
50. Any disputes shall be referred to the Court of Rome (Italy).
51. 8. Amendments to the Terms
52. The Company reserves the right to update these terms and conditions, communicating any changes to Customers.
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